MCI Manufacturer and Importer members are included within the Buy With Confidence Scheme, established to give consumers additional confidence when buying a new motorcycle, scooter or moped and thereby creating a differential advantage for MCI Member
At the core of the Scheme is the MCI Code of Practice which all Manufacturing/Importing members agree to abide by. The Code of Practice provides a minimum set of product and service quality standards and, if required, a complaints escalation facility via an independent Conciliation and Arbitration service.
The Scheme was set up at the request of members who were concerned about some internet based companies competing aggressively on price, whilst making compromises on quality and service.
MCI members show their participation within the Scheme by displaying the distinctive Buy With Confidence logo and their details are included in the Buy With Confidence website - www.buybikeswithconfidence.co.uk.