Buy with confidence

About Buy with Confidence

The MCIA's Buy With Confidence programme has been developed to provide peace of mind to customers purchasing a new motorcycle, scooter or moped manufactured or imported by a member of the MCIA.

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The Code of Practice

As part of the Association for a manufacturer or importer of motorcycles carries with it a commitment to act in accordance with a Code of Practice, which sets standards to ensure that all motorcycles, scooters and mopeds are supplied in a safe and responsible manner, that they fully meet the expectations set in promotional material and that after sales obligations are honoured.

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Benefits of Buying from an MCIA Member

The Association's manufacturing members are companies that care about their own reputation and that of the industry as a whole. They have pride in their products and brands and recognise the importance of providing their customers with the best possible experience, pre and post sale.

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Internet Sales – What to look out for

Purchasing through the Internet is now common place, however when making a larger investment in a motorcycle, scooter or moped, there can be risk involved.

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If you have a Complaint

There are a number of options available to you, depending on whether the manufacturer/importer of your motorcycle, scooter or moped is a member of the MCIA.

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Contact Buy With Confidence

If you have further queries relating to the Buy With Confidence Programme, please contact the Motorcycle Industry Association.

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