Benefits of Buying from an MCIA Member
MCIA members are companies that care about their own reputation and that of the industry as a whole. They have pride in their products and brands and recognise the importance of providing their customers with the best possible experience, pre and post sale.
Member companies have their own established processes, many of which extend beyond the minimum standards set within the MCIA's Code of Practice.
They all commit to the standards that have been developed to ensure that in the event of a problem, complaints will be taken seriously and dealt with quickly and fairly as part of an independent and approved process.
The MCIA is satisfied that its Code of Practice is sufficiently comprehensive and that manufacturing members will stand by their obligations, enabling you to buy their products with complete confidence.